IT Manager

IT Lead / Project Manager

Responsibilities

• Review current IT processes, structures, and ways of working to understand how well they support business needs
• Identify gaps between where we are today and where we need to be to better serve the business
• Analyse how different IT functions work together and with business teams
• Gather and document key assumptions that will guide IT improvements
• Design future IT Operating Models that better align with business requirements
• Develop step-by-step plans for moving from current to future state
• Develop practical, user-facing websites or playbooks, with an appreciation of how AI-enabled tools can be used to make such content more accessible by non-technical stakeholders.
• Work with IT leaders and business managers to understand requirements and priorities
• Facilitate workshops and meetings to gather input and validate findings

Requirements

• 8+ years in business analysis, process improvement, or IT consulting roles
• Experience analysing business processes and recommending improvements
• Experience or good understanding of public sector digital transformation initiatives
• Experience in working with both IT and business teams
• Understanding of IT service delivery and operations
• Knowledge of Gartner IT Operating Model framework and methodology
• Familiarity with process mapping and improvement methodologies
• Understanding of project management and change management principles

Interested applicants can also email CV at ***email_hidden*** (for faster processing, please state the exact job / position title applied “IT / Project Manager"

Only shortlisted candidates will be notified.

EA License Number: 10C3636

EA Personnel Name: Chauhan, Asmita

EA Personnel Registration Number: R1980706

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