Senior Implementation Specialist (GPS Deployment)

Responsibilities

· Plans, directs, and coordinates the organizational/technical activities required for delivery of the services to ensure technical solution meets contracts specifications.

· Builds in-depth knowledge of clients' priorities, challenges and initiatives and become a trusted advisor.

· Identifies potential sales opportunities and help coordinate efforts with sales and Global Services SMEs to pursue opportunities.

· Maintains awareness of all service matters and manage customer during high priority escalations.

· Develops strategic account growth plan along with sales and Global Services SMEs.

· Ensures that full life cycle delivery costs are within or better than the delivery costs contracted according to the service level agreement

· Coordinates the activities of technical solution team members to meet contract obligations

· Provides complex metrics and reporting support to all relevant stakeholders

· Proactively identifies potential issues and drives resolution to avoid customer impact and facilitate continuous improvement

· Identifies opportunities for growth and innovation

· Builds and sustains effective communications with all stakeholders and cross-functional teams in an effort to maximize the customer experience and relationships

Skills/Requirement

· Require minimum 5 years of related experience in GPS Deployment

· Bachelor’s OR Master’s degree

Interested candidates, who wish to apply for the above position, pleasesend in your resume ***email_hidden***

We regret to inform that only shortlisted candidates will be contacted

PERSOL Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R24123179 (AjaySharma)

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