Restaurant Captain

Company Overview

Ministry of Crab is an award-winning crab-centric restaurant in Dempsey, Singapore, inspired by Chef Dharshan Munidasa’s culinary journey showcasing Sri Lankan Mud Crab and famous Singapore Chilli Crab.

Job Summary

Join Ministry of Crab as a Restaurant Captain to deliver exceptional service in an upscale dining setting, ensuring guests enjoy a memorable experience through efficient order management and team leadership.

Responsibilities

• Welcome guests warmly to create a comfortable and valued dining atmosphere
• Take and manage orders accurately while providing detailed information on menu items and specials
• Coordinate with kitchen and bar staff to ensure timely and accurate delivery of orders
• Oversee table settings and maintain a clean, organized dining area to uphold restaurant standards
• Respond professionally to guest inquiries, requests, and complaints to maintain satisfaction
• Support and guide waitstaff to deliver smooth, high-quality service throughout shifts
• Assist in training new waitstaff by sharing best practices and service standards
• Maintain comprehensive knowledge of the menu, including ingredients and preparation methods
• Uphold Ministry of Crab’s high service standards in all guest interactions

Required competencies and certifications

• Minimum 2-3 years of experience as a waiter or in a similar role within fine dining or upscale restaurants
• Proficiency in English and Mandarin/Chinese to communicate effectively with guests and team members
• Flexibility to work evenings, weekends, and public holidays as required

Preferred competencies and qualifications

• Demonstrated communication and interpersonal skills through effective guest engagement
• Ability to multitask and perform efficiently in a fast-paced dining environment
• Exceptional customer service skills with a friendly and approachable demeanor
• Strong organizational skills with attention to detail

If you are passionate about providing top-notch service and meet the above qualifications, we would love to hear from you! Please submit your resume to ***email_hidden*** the subject line “Restaurant Captain”

Position open ONLY to SINGAPORE Citizens and SINGAPORE Permanent Residents (PR)