Assistant Centre Manager

S.A.M Jurong West, we are looking for a dynamic leader to drive our centre's growth and educational excellence.

Key Roles & Responsibilities

Operational & Educational Management

• Handle walk-in enquiries and convert new leads into enrolled students.
• Serve as the primary point of contact for parent and student enquiries regarding services, schedules, and progress.
• Liaise effectively with parents regarding any schedule changes or student updates.
• Plan and execute engaging student activities and post-exam programs.
• Ensure the smooth day-to-day operation of the centre.
• Deliver high-quality, dynamic lessons based on the renowned S.A.M curriculum and pedagogy.
• Develop lesson materials and provide constructive feedback to students and parents to ensure visible academic improvement.
• Engage and motivate students to help them realize their full potential.

People Management

• Act as a role model for the team, setting the highest standards of performance, professionalism, and behavior.
• Foster proactive, clear, and effective communication within the team.
• Identify training needs and develop team members' skills to ensure their growth and progression.
• Recognize employee potential and actively support their career development.
• Manage all personnel administration, including scheduling, rostering, and performance reviews.
• Resolve team conflicts promptly and fairly to maintain a positive, collaborative, and high-performing work environment.
• Ensure full compliance with all company policies and legal requirements.

What We’re Looking For

We are seeking a candidate who embodies the following qualities and skills:

• Leadership – A natural leader with the ability to inspire, mobilize, and motivate a team towards a common goal.
• Business Acumen – A strategic thinker with strong analytical, financial, and decision-making skills.
• Communication – Exceptional verbal and written communication skills, persuasive and effective in dealing with parents, students, and team members.
• Problem-Solving – A proactive, adaptable, and solution-oriented mindset.
• Customer Focus – A deep commitment to delivering excellent service and building strong, lasting relationships with parents and students.
• Organization & Planning – Highly skilled in prioritization, time management, and handling multiple tasks efficiently.
• Resilience – The tenacity to thrive under pressure, overcome challenges, and drive results.

Qualifications & Experiences

• Diploma/Degree in relevant fields preferred
• Passionate about teaching and student development
• Open-minded, adaptable, and patient
• Strong sense of responsibility and a positive “can-do” attitude
• Excellent interpersonal and communication skills
• Previous teaching or tutoring experience is advantageous

How to Apply

Interested candidates, please submit your resume to ***email_hidden***.