Fraud Operations

Key Responsibilities

• Monitor and review fraud alerts across banking products and payment transactions
• Investigate suspicious or unauthorized transactions and perform customer verification calls
• Support fraud prevention, detection, and investigation activities
• Handle scam/fraud reports, lost card reports, and merchant-related inquiries
• Liaise with internal teams and relevant authorities on fraud-related cases
• Maintain accurate records and support reporting and escalation processes
• Assist with card authorization and other operational duties as assigned

Working Hours

• Rotating 12-hour shifts (9am–9pm / 9pm–9am)
• Work 2 days, rest 2 days
• Required to work weekends and public holidays based on roster

Interested applicants may email resume to ***email_hidden***

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted