IT Administrative Assistant (Japanese Speaking)

[Job ID:1609097 ]

Job Summary

An opportunity to join a regional corporate IT team supporting users and delivering IT projects across ASEAN operations.

Responsibilities

• Provide IT user support for employees across the ASEAN office and co-located associate companies
• Participate in and deliver IT projects including system replacement, security enhancement, infrastructure, and efficiency improvement initiatives
• Collaborate with internal teams, related departments, and external vendors to execute IT projects effectively
• Monitor, report, and escalate IT issues and risks to management when required
• Support deployment of new IT solutions developed by headquarters to regional offices after gaining sufficient experience, including potential business travel within Asia & Oceania

Requirements

• No experience is required; candidates with 1–2 years of experience in a corporate IT department or a strong interest in IT are welcome to apply
• Proficiency in Japanese language for liaising with Japanese-speaking clients and stakeholders
• Basic knowledge of IT infrastructure, IT security, and networking concepts
• Experience with Microsoft technologies (Windows 11, Microsoft 365, Office 365, Teams Phone, Intune, Azure AD, Copilot, Defender, PowerApps) is an added advantage
• Experience supporting Apple devices (iPhone, iPad) is an added advantage
• Exposure to cloud storage and services such as Box and AWS is an added advantage
• Experience with ERP systems such as SAP ECC6.0 or SAP S/4HANA Cloud is an added advantage
• Experience with eSignature platforms (DocuSign, BoxSign) is an added advantage
• Experience with RPA tools such as UI Path is an added advantage
• Experience with workflow systems such as Jobcan is an added advantage
• Exposure to network security tools (FortiGate, FortiAnalyzer, SentinelOne) and network infrastructure (IP-VPN, Internet VPN, local breakout, SASE) is an added advantage
• Experience with VPN access tools such as FortiClient or Akamai EAA is an added advantage
• Willingness to learn proactively and manage assigned tasks independently
• Bright, positive attitude with the ability to build strong relationships with diverse stakeholders
• Experience in project management is an added advantage
• Good communication skills with the ability to multitask and work with minimal supervision
• Strong user-centric mindset with a focus on providing effective IT support

If you are interested in the role, please feel free to contact me at

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EA Personnel Name: Ochi Madoka

EA Personnel Registration Number: R24125474

EA License No.: 07C5771