Product Delivery Officer

Job Description:

• Represent New Business Admin/ Policy Services team in project meetings: - Understand new product features and how it can be operationalised. - Support in enhancements required to facilitate smooth operationalisation of new product features - Work with the project workgroup to negotiate system enhancements for highly automated processes.

• Collaborate with internal New Business Admin/ Policy Services teams to develop and submit business requirements, ensuring operational needs are met.:

  - Analyse product features, make recommendations, and align with team and stakeholders on business requirements.

  - Finalise processes with New Business Admin/ Policy Services stakeholders.

• - Provide UAT test scenarios to ensure that the end-to-end Policy Services journey are tested.

  - Perform thorough verification of the UAT test output to ensure defect-free roll outs.

  - Prepare and conduct training on the new products for New Business/ Policy Services teams

  - Escalate system errors found to project team for resolution timely and collaborate with New Business/ Policy Services stakeholders on interim solution. Document business/handling rules of products launched in the existing SOP/User guides.

Requirements:

• Minimum some experience in Life insurance policy processing and UAT.

Kindly apply online or send your application to ***email_hidden***

EA: 15C7572

ID: R1547641