General Manager (Restaurant)

Job Summary

Lead and manage all restaurant operations to drive profitability, enhance customer experience, and develop a high-performing team. Implement strategies to boost sales, control costs, and maintain brand standards in a dynamic hospitality environment.

Responsibilities

• Oversee daily restaurant operations to ensure smooth workflow and high service standards
• Lead and coordinate all departments including service, kitchen, reservations, marketing, and administration to achieve operational goals
• Develop and execute operational strategies to improve efficiency and profitability
• Drive sales growth by implementing strategies to increase average spend, customer retention, and repeat visits
• Build and maintain strong relationships with corporate clients, business partners, and VIP guests to expand business opportunities
• Identify and pursue new revenue streams and partnerships to grow the restaurant’s market presence
• Recruit, train, coach, and develop department heads and team members to build a skilled and motivated workforce
• Establish clear performance standards and accountability measures across departments to enhance team productivity
• Foster a positive and high-performance work culture that supports staff retention and development
• Manage budgets, monitor food and labor costs, and control operational expenses to meet financial targets
• Review financial reports regularly and implement corrective actions to maintain profitability
• Ensure exceptional guest satisfaction by maintaining brand standards and handling key customer feedback and escalations effectively

Required competencies and certifications

• Diploma, Advanced Diploma, or Degree in Hospitality Management, Business Management, or related field
• Minimum 5 years of management experience in the F&B, hospitality, or hotel industry
• Proven ability to lead profitable restaurant or hospitality operations
• Strong leadership skills with experience managing large teams and multiple departments
• Proficient in financial management and business development
• Excellent communication and stakeholder management skills
• Ability to perform effectively in a fast-paced and dynamic environment

Other Information

Remuneration & Benefits

• Basic Salary: From SGD 8000 per month
• Profit Sharing Scheme
• Sales Incentive Programme
• Annual Leave and Medical Benefits
• Staff Dining Benefits
• Career Growth Opportunities